If you have not heard from us for a month or if you are
not satisfied with the resolution
provided by any of the above channels, you may file a
complaint on RBI Ombudsman portal through the
link here
or file a physical complaint at
Department of Non-Banking Supervision, Reserve of
India.
Department of Non-Banking Supervision
Reserve Bank of India , 3rd Floor, Near Maratha Mandir,
Byculla, Mumbai Central, Mumbai – 400008; Tel:
+91-22-23084121 / 23028436, Fax: +91- 22- 23022011,
Email ID: dnbsmro@rbi.org.in